google-site-verification: google28f501b00d980d5f.html SFG seminar - Business of practice & dealing with challenges - 11th June 2019 - Newmarket - Vetpol Community

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SFG seminar - Business of practice & dealing with challenges - 11th June 2019 - Newmarket

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  • SFG seminar - Business of practice & dealing with challenges - 11th June 2019 - Newmarket

    The business of practice and dealing with challenges (module 3)

    First and foremost veterinary practice is a business, which needs to operate in a profitable way in order to remain viable. This seminar gives an overview of what the business is all about, the key issues and goals that are paramount to success and where the vets fit into the equation. The morning looks at the basics of practice business and how to get to where we need to go.

    The afternoon session focuses on some of the challenges faced in busy practice and gives guidance on how to deal with difficult and demanding clients and delicate situations.

    The course content focuses on;

    The cost of business

    Strategic planning

    Key performance indicators

    Complaint handling

    Difficult people and situations

    Anger management

    Delicate discussions

    To book your places on this seminar please contact your local practice support manager for more details.



    To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click here : https://www.st-francis.co.uk/contact-us
    Starts
    11-06-2019
    Ends
    11-06-2019
    Location
    Newmarket
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