This session focuses on communication both internally and externally. It examines what is really needed to ensure that clients get the best possible service in a consistent way and looks at the skills required in order to provide this.
The seminar concentrates on
· The art of verbal and non-verbal communication
· Consistency in the consulting room
· Achieving client compliance
· Managing team communications
· Exceeding client and practice expectations,
· Keeping yourself sane
To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click here : https://www.st-francis.co.uk/contact-us
This is what some of our delegates think of our courses:
“…one of the most useful days of management CPD I have ever attended” Practice Partner
“Great day - very helpful, brilliant information” Practice Manager
“Really positive and reinvigorated for return to work” Receptionist