google-site-verification: google28f501b00d980d5f.html Creating and ultimate client experience - SFG - 23rd January 2018 - Newmarket - Vetpol Community

Announcement

Collapse
No announcement yet.

Creating and ultimate client experience - SFG - 23rd January 2018 - Newmarket

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Creating and ultimate client experience - SFG - 23rd January 2018 - Newmarket

    In a busy practice environment it is really challenging to deliver the best service consistently. This seminar helps to provide insights on how to achieve this goal and gives help and guidance on taking the stress out of the whole process.

    This session focuses on communication both internally and externally. It examines what is really needed to ensure that clients get the best possible service in a consistent way and looks at the skills required in order to provide this.

    The seminar concentrates on
    · The art of verbal and non-verbal communication
    · Consistency in the consulting room
    · Achieving client compliance
    · Managing team communications
    · Exceeding client and practice expectations,
    · Keeping yourself sane

    To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click here : https://www.st-francis.co.uk/contact-us

    This is what some of our delegates think of our courses:

    “…one of the most useful days of management CPD I have ever attended” Practice Partner
    “Great day - very helpful, brilliant information” Practice Manager
    “Really positive and reinvigorated for return to work” Receptionist
    Starts
    23-01-2018
    Ends
    23-01-2018
    Location
    Newmarket
Working...
X