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St Francis Group Business Academy - Creating Confidence and Competence

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  • St Francis Group Business Academy - Creating Confidence and Competence

    We are delighted to introduce this new structured training stream for newly qualified vets and employed veterinary surgeons of up to 5 years in practice. This portfolio has been designed to enable independent practices to compete with corporate businesses.

    This stream is in addition to our popular Business Academy CPD programme and is available for St Francis/Vets West members as well as Business Academy participants. It is subsided to enable practices to fully benefit from being part of our group.

    The 4 module series of seminars focuses on:
    • Communication both internally and externally
    • How to deliver the best client journey and ultimate customer experience
    • An overview of practice as a business
    • Help and guidance on dealing with difficult and demanding clients and situations
    • Insights into marketing and the business of the practice
    • Examining our own personal preferences, the effects of what we do and how we interact with others and the way we can tailor our approach to get the results we want.
    The 4 modules are written as stand-alone sessions, so can be joined at any time during the series.

    This course is Module 4 - Knowing Yourself and Others

    IF you would like to book on the programme please contact your local Practice Support Manager or call us at Head Office on 01832 205622
    Starts
    11-09-2018
    Ends
    11-09-2018
    Location
    Bridge Hotel, Wetherby
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